We know marketing is a collaborative process, and you will likely want to allow co-workers, partners, and clients varying levels of access to your materials, channels, and distribution. So, we made adding users easy: after logging in, head to settings (click on the gear icon in the upper right-hand corner), where under “Account Setup” you […]
How do I add a user to my account? Read More »
Roles give you control over what users with account access can view and edit. Available roles are as follows: Admin: Full access to all elements of the app, including settings, user management, content, distribution, linked accounts, and connections. Marketing Manager: Has read-only access to analytics, and full access to everything else (including social media, settings,
What are user roles? Read More »
The Free Edition allows one user. The Advanced Edition can have up to three users. The Premium Plan lets you add as many as five users, with individual credentials as well as customizable roles and permissions.
How many users can have access to IntellaSphere? Read More »
IntellaSphere uses emails as the login and primary identifier for each account. So, if a user already has an account (or, gasp, is cheating on you with somebody else’s IntellaSphere account), they cannot connect to a new account. In this case, you can either sign up with a different email address or ask them to
Why am I seeing a User Already Exists error? Read More »
Experiencing problems while entering your correct address in company settings? Try using a browser that isn’t Google Chrome. If the state you’re searching for does not pull up when it’s typed in, this could be because of using Google Chrome as your browser. If you have an address saved to your personal Google Account, Chrome
How do I select my State in Company Settings? Read More »
We know marketing can be tough, so we have you covered! Did we miss your question? Feel free to reach out to Support@IntellaSphere.com, and we will do our best to get your inquiry resolved. While getting set up with our system, if you need a little extra guidance to get going we offer personalized training
Help! What if my question is not here? Read More »
Sending emails requires you to set up and confirm a sender account. To add a sender, navigate to Settings > Email > Sender (you can also add a sender when you create a bulk email or proceed to distribute an engagement over email by clicking the “Add Sender” button under the “Sender Email” field). You
How can I get started sending out emails? Read More »
The free plan enables you to create as many engagements and social posts as you want—it’s almost too good to be true! You have access to all of our Labs, including Analytics, Reputation Monitoring, Social Media management, CRM, and more. There are a few volume limitations on the free plan, which you can always raise
What is the difference between the free and paid plans? Read More »
Social marketing can easily be mistaken for social media marketing. However, social marketing is an approach which tries to achieve ‘social good’ — and IntellaSphere supports this as well! With the IntellaSphere marketing system, it’s easy to set up, invite, and create traction for non-profit events and fundraisers. You can do this in the Engage
Does IntellaSphere support Social Marketing? Read More »
If you are the Admin for your IntellaSphere account, you can manage roles and permissions for each user: letting you decide what they can see and what actions they can perform. Here is an overview of the current roles available when you add a user: System Admin or Admin: This role is the main administrator
How do I manage users’ permissions and roles? Read More »
