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Why do I see a warning in my inbox when I send myself a test email?

If you send an email to yourself, when you open it in your inbox you might see an alert (like the one above) telling you the email is suspicious, and might be spoofed. Do not worry, your other recipients will not see this message! The…

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Can I use IntellaSphere to send emails from my personal email account?

Yes, just add and verify the email account as a sender!

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How do I keep my emails from ending up in spam?

To keep your emails out of the spam folder, here are a few best practices to follow: White-labeling your domain Don’t send several emails to the same address over a short period of time Don’t embed javascript, videos, or forms in emails Avoid spelling mistakes,…

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How do I white label my email domain?

To set up white labeling, first, you will need to go to Settings > Email > Domain. Click on the “Add Domain” button, and you will be prompted to enter the details for your domain.  “Domain Name” is simply your domain, with the “https://www.” removed.…

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Why is white labeling my email important?

White labeling (or sender authentication) helps ensure the deliverability of your emails, keeps your messages out of spam folders, and adds legitimacy by allowing you to send emails through IntellaSphere which come directly from your domain. White labeling shows Internet Service Providers that you have…

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Does IntellaSphere support drip email campaigns?

Yes! Check out What are email or message drip campaigns? to learn more.

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